AI
AI Chatbots
Design chatbot logic, prompts and conversation paths on a visual flowchart builder — or generate them with AI. No code required.
WhatsApp Business Automation · AI-Powered
Turn WhatsApp into your 24/7 sales & support engine
Build AI chatbots on a no-code flow builder, sell from your catalog inside the chat, recover abandoned carts and run broadcasts — all from one dashboard.
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- Official WhatsApp Business API
- No-code flow builder
- Free 7-day trial
- No markup on Meta charges
Start Your Flow Free Trial
15 days of Flow free.
24/7
AI replies to every customer
0%
Markup on Meta messaging charges
Minutes
To launch your first chatbot
1 Inbox
For every number and teammate
Features
Everything WhatsApp can do, automated
Chatbots, commerce, campaigns, calls and your whole team — on the official WhatsApp Business API.
AI
Knowledge Base
Train the AI on your documents and business info so it answers from your data, not generic replies.
Commerce
Shop Inside WhatsApp
Sync your Meta catalog so customers browse products, add to cart and check out without leaving the chat.
Commerce
Abandoned Cart Recovery
Win back lost sales with automatic Shopify-connected cart reminders and recovery analytics.
Marketing
Broadcasts & Templates
Send personalised, scheduled campaigns with approved templates — including carousels — and track delivery and reads.
Voice
AI WhatsApp Calls
Let AI answer inbound WhatsApp calls, collect details and route them, with recordings and insights.
Team
Shared Inbox & Handoff
Hand chats from AI to human agents on low confidence or by request, and assign them across your team.
Scale
Multi-Number Workspaces
Run multiple WhatsApp numbers and businesses from one account, with role-based access for every agent.
Insights
Real-time Analytics
Track messaging, broadcasts, cart recovery, checkouts and chatbot outcomes in one dashboard.
How it works
Live on WhatsApp in five simple steps
Our team helps with onboarding, so you can go from sign-up to automated conversations without writing code.
- 1
Connect WhatsApp
Link your number through the official WhatsApp Business API — our team helps with onboarding.
- 2
Build your flows
Drag and drop conversation paths, conditions and AI steps, or let AI draft them for you.
- 3
Train your AI
Add documents and business info to a knowledge base so replies stay accurate and on-brand.
- 4
Connect your stack
Sync Shopify, your Meta catalog, Google Sheets and CRMs, or wire up anything with webhooks.
- 5
Launch & grow
Go live, send broadcasts and improve with delivery, read and conversion analytics.
WhatsApp AI
Turn conversations into conversions
AI agents that reply instantly on WhatsApp, capture every detail and move customers from first hello to paid order — all inside the chat.
WhatsApp AI
AI agents that reply instantly and move customers forward.
Store Assistant
Online
AI understands
Listening to the conversation...
Next action
Waiting for customer
24/7 Instant Replies
Never miss a message
Cart Recovery
Recover lost sales
Broadcasts
Reach more customers
Use cases
Built for teams that live on WhatsApp
Ecommerce brands, agencies and support teams use Flow to sell, market and serve customers in the chat.
Ecommerce & D2C
Turn WhatsApp into a storefront that sells around the clock.
- Browse catalogs and add to cart in chat
- Recover abandoned Shopify carts
- Send order and shipping updates
Marketing
Reach customers where they actually read their messages.
- Personalised broadcast campaigns
- Scheduled sends and carousel templates
- Delivery and read-rate tracking
Customer Support
Resolve the common questions instantly and escalate the rest.
- 24/7 answers from your knowledge base
- Smart AI-to-human handoff
- Shared inbox with chat assignment
Lead Generation
Qualify and capture every enquiry before it goes cold.
- Automated qualifying questions
- Appointment booking and reminders
- Sync leads to your CRM or Sheets
Pricing
Simple plans for every stage
Start free for 7 days, then pick the plan that fits. Upgrade anytime as you grow.
Free
Try Flow with a limited free trial
$0/ 7 days
Get Started- WhatsApp Numbers: 1
- Chat Flowcharts for AI Bot: 1
- Chat with Customers: 50 messages
- Chat History Retention: 7 days
- Knowledge Bases
- Knowledge Base Storage
- Shopify Integration
- Meta Catalogues
- Meta Products
- Google Sheets Integration
- Zoho CRM
- HubSpot CRM
- Organization Workspace
- Abandoned Cart Recovery
- Monthly Broadcasts
- Message Templates
- Human Agents
- Overall Analytics
Starter
Perfect for growing businesses ready to scale
$19.9/month
Subscribe- Monthly Messages: 500
- WhatsApp Numbers: 2
- Chat Flowcharts for AI Bot: 2
- Max Contacts: 1,000
- Chat with Customers: Unlimited
- Chat History Retention: 3 months
- Knowledge Bases: 2
- Items Per Knowledge Base: 50
- Shopify Integration
- Meta Catalogues
- Meta Products
- Google Sheets Integration
- Zoho CRM
- HubSpot CRM
- Organization Workspace
- Abandoned Cart Recovery
- Monthly Broadcasts: 1,000 contacts
- Message Templates: 5
- Human Agents (sub agents): 3
- Overall Analytics
Most Popular
Pro
Built for scaling teams with advanced needs
$39.9/month
Subscribe- WhatsApp Numbers: 5
- Chat Flowcharts for AI Bot: 10
- Max Contacts: Unlimited
- Chat with Customers: Unlimited
- Chat History Retention: 1 year
- Knowledge Bases: 5
- Items Per Knowledge Base: 200
- AI WhatsApp Call
- Shopify Integration
- Meta Catalogues: 5
- Meta Products: 2,000
- Google Sheets Integration
- Zoho CRM
- HubSpot CRM
- Organization Workspace
- Abandoned Cart Recovery & Analytics
- Monthly Broadcasts: 2,000 contacts
- Message Templates: 15
- Human Agents (sub agents): 10
- Overall Analytics
Enterprise
Enterprise-grade solution with premium support
$79.9/month
Subscribe- WhatsApp Numbers: Unlimited
- Chat Flowcharts for AI Bot: Unlimited
- Max Contacts: Unlimited
- Chat with Customers: Unlimited
- Chat History: Unlimited
- Knowledge Bases: Unlimited
- Items Per Knowledge Base: Unlimited
- AI WhatsApp Call
- Shopify Integration
- Meta Catalogues: Unlimited
- Meta Products: Unlimited
- Google Sheets Integration
- Zoho CRM
- HubSpot CRM
- Organization Workspace
- Abandoned Cart Recovery & Analytics
- Monthly Broadcasts: Unlimited contacts
- Message Templates: Unlimited
- Human Agents (sub agents): Unlimited
- Overall Analytics
- Custom APIs, Integrations & Tailored Workflows *
This monthly platform fee covers access to the broadcasting platform and its features. All WhatsApp conversation, template, and other applicable Meta charges are billed separately and will be deducted directly from your connected Facebook WABA account.
Enterprise customers can request custom APIs, integrations, and tailored workflows. Additional charges apply based on scope and complexity.
FAQ
Questions? We’ve got answers.
Everything you need to know about automating WhatsApp with Flow.
Flow is a WhatsApp Business automation platform. Build AI chatbots, send broadcasts, recover abandoned carts, run AI voice calls and manage customer conversations — all from one dashboard, on the official WhatsApp Business API.
No. Chatbots, flows, templates and broadcasts are all built in a visual interface. Developers can optionally use webhooks and APIs for custom integrations.
Most teams connect a number and launch a basic chatbot or broadcast within minutes. Meta business verification and template approvals can take longer depending on Meta’s review.
Yes, if it meets Meta’s requirements. The number must not be active on the WhatsApp mobile app, and if it’s connected to another API provider it needs to be migrated or released first. Our team can help with the handoff.
Yes. Set handoff rules so chats move from AI to a live agent when a customer asks for help, confidence is low or a specific intent is detected. Agents continue the chat in Flow’s shared inbox.
Yes. Connect your Meta catalog and customers can browse products, view details, add items to their cart and move to checkout without leaving WhatsApp.
No. Your plan covers Flow’s platform features. WhatsApp messaging charges are billed separately by Meta and deducted from your connected WABA account — Flow adds no markup.
Meta’s WhatsApp Business Platform, Shopify, Google Sheets, HubSpot and Zoho CRM, plus Zapier, Make and anything else through webhooks and APIs.
Yes. Your team works from one connected number through the shared inbox, with role-based access and chat assignment so the right person handles each customer.
Yes. The Free plan gives you 7 days with one WhatsApp number and one AI chatbot flow so you can try Flow before subscribing.
Ready to automate your WhatsApp?
Start with a free 7-day trial and launch your first AI chatbot today — our team will help you get set up.